The beleaguered company has laid out what the action means for its customers in an online FAQ page. Your report helps protect other consumers from falling victim to similar scams.Bed Bath & Beyond filed for Chapter 11 bankruptcy Sunday, with plans to wind down its entire business. If you've been the victim of an online shopping scam, share your experience at BBB Scam Tracker. You can find more general tips in 10 steps to avoid scams. For example, credit cards will allow you to contest charges if you accidentally purchase from a fraudulent website.Īvoid bogus bargains at going-out-of-business sales.įor more ways to protect yourself from shopping scams, see BBB's tips for smart shopping online. Credit cards offer certain protections your debit card doesn't. Use your credit card for online purchases.Verify the source and the deal before you make a purchase. If a price sounds too good to be true, stay skeptical. This beloved scam tactic plays on people's desire to get a great deal on something. Be wary of deals that sound too good to be true.If you can't find the special deal anywhere, the ad may have been a fake. Look up deals featured in ads by typing the business's URL directly in the browser bar instead of clicking through an ad. Con artists can make ads claiming to be legitimate businesses, but the link takes you to a completely different website. Go directly to the official website instead of clicking on ad links.Bed Bath & Beyond's official websites are in the U.S. Take a moment to ensure you are on the official website by looking closely at the URL. Often, the URL is only off by a letter or two. Scammers love to build fake websites that look like the real thing. To protect consumers, we are diligently working with federal authorities to help shut down these fraudulent sites," said Jonathan Johnson, Chief Executive Officer of Bed Bath & Beyond. "With the increased attention we've seen surrounding the launch of the new Bed Bath & Beyond website, scammer sites are more prevalent. In reality, the website was fake, and the discounted products never existed.īed Bath & Beyond is working to uncover and remove all impostor websites. However, in some cases, the scammers reply, only to state the product was accidentally delivered to another state – an issue they should take up with the United States Postal Service. Emails to the impostor company typically go unanswered. Shoppers report making purchases and never receiving the products they ordered. I tried to look up my order and found it was not the right website, so now I have no order number or information about the company." Months later, I had not received any products or messages from them. I did not notice anything fishy with the website. I ordered a couple items and paid with my debit card. The sale seemed safe, and I knew that the company was closing some of their stores. One consumer shared the following experience: "I saw an ad for Bed Bath & Beyond on Facebook. However, a closer look at the domain name or email address reveals you aren't on the official website. The website you are directed to looks legitimate, with the Bed Bath & Beyond logo and product information. It's a going-out-of-business sale, and the prices are too good. You see an online ad on social media for massively marked-down Bed Bath & Beyond products. Here's what you need to know to spot the scam. Scammers are taking advantage of the big changes by targeting unsuspecting consumers with fake "going out of business" sales. It was then acquired by furniture and home furnishings e-retailer, a BBB Accredited Business, which rebranded its website and mobile app to Bed Bath & Beyond in the U.S. Bed Bath & Beyond declared bankruptcy and closed its physical stores in recent months.
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